Regarding currency, charges and fares can be settled in any currency accepted by the carrier. If payment is conducted in a currency other than the one in which the fare is originally published, the exchange rate will be determined according to the regulations set forth by the carriers, credit card companies, or banking institutions. These regulations are also applicable to ticket purchases and refund procedures.
Our customer service hotline operates round-the-clock, seven days a week. Alternatively, you should visit the official website of airline for refund.
Please note that the refund amount you receive may differ based on the airline’s policies, the reason for your refund, and the duration between your refund request and your scheduled departure date.